AWCC Courier Tracking: Complete Guide to Real-Time Package Monitoring in India and Worldwide (2025)
In the rapidly evolving logistics landscape of India, where e-commerce growth and international trade demand seamless delivery solutions, having access to reliable courier tracking services is no longer optional. AWCC Courier tracking provides customers, businesses, and logistics managers with real-time visibility into their shipments, whether traveling domestically within India or internationally across continents.
Understanding AWCC Courier: A Complete Overview of Services
AW Courier & Cargo Private Limited, commonly known as AWCC, is a comprehensive logistics and freight forwarding company headquartered in Mumbai, India. Established as a full-service logistics provider, AWCC has expanded its operations to become a trusted name in courier services, airfreight, ocean freight, warehousing, fulfillment, and international shipping solutions.
Company Presence and Global Network
AWCC operates through strategically positioned offices in multiple international locations, providing seamless connectivity between critical business hubs:
India Offices: Mumbai (Head Office), Delhi, Hyderabad
International Offices: Dubai (United Arab Emirates), London (United Kingdom)
This multi-location presence enables AWCC to offer consistent movement and transhipment of goods between these critical areas and worldwide destinations, making them a preferred choice for businesses engaged in international trade.
Statistical Overview
AWCC’s operational capabilities reflect substantial experience and market presence:
- Coverage spanning over 250 countries worldwide
- More than 2,000 satisfied customers across multiple industries
- Over 142,000 packages delivered successfully
- Thousands of tons of goods transported through various modes
Comprehensive Service Portfolio
AWCC provides an integrated suite of logistics solutions designed to meet diverse shipping requirements:
Express Courier Services: Priority delivery for time-sensitive shipments of any size, ensuring even the tightest deadlines are met with packages delivered anywhere globally.
Airfreight Solutions: Regular direct airline and consolidation services available from India, UAE, and UK to all countries worldwide, with both urgent next-flight-available services and scheduled consolidated services offering improved transit times.
Ocean Freight Services: Comprehensive maritime shipping including Less than Container Load (LCL), Full Container Load (FCL), roll-on-roll-off, and specialized project cargo for oversize or overweight items, with door-to-door service to select destinations.
Warehousing and Fulfillment: Storage facilities and distribution services that meet client requirements for inventory management and order fulfillment.
Shop and Ship Services: Convenient solution allowing customers to purchase goods from anywhere in the world and have them shipped to their destination.
Third-Country Shipping: Facilitating smooth and reliable transportation of goods between different countries without routing through the customer’s home country.
The Importance of AWCC Courier Tracking in Modern Logistics

Real-time shipment tracking has transformed from a luxury feature to an essential component of modern logistics operations. Understanding why tracking matters helps both individual customers and businesses maximize the value of this service. You can also track Indexxco Courier Tracking from our website.
Benefits for Individual Customers
Delivery Certainty: Eliminate uncertainty about package location and expected delivery time, allowing you to plan your schedule accordingly.
Proactive Problem Resolution: Identify potential issues like delays or incorrect routing early, enabling you to take corrective action before problems escalate.
Missed Delivery Prevention: Monitor when packages enter “out for delivery” status so you can ensure someone is available to receive them.
Purchase Verification: Confirm that ordered items have been shipped and are progressing toward delivery as expected.
Gift Tracking Transparency: Monitor packages sent to friends, family, or business associates to know exactly when they will receive them.
Benefits for E-Commerce Businesses
Customer Service Enhancement: Provide customers with tracking information proactively, reducing support queries about order status.
Reduced Return Rates: Better delivery visibility leads to fewer failed delivery attempts and subsequently lower return rates.
Inventory Management: Track inbound shipments from suppliers to maintain optimal stock levels and prevent stockouts.
Returns Processing: Monitor returned items efficiently to process refunds, exchanges, or repairs promptly.
Performance Analytics: Analyze delivery times, success rates, and problem patterns to optimize your logistics strategy.
Benefits for Import-Export Enterprises
Supply Chain Visibility: Monitor international shipments across multiple transport modes and customs clearance points.
Compliance Documentation: Maintain tracking records for customs, tax, and regulatory compliance purposes.
Client Communication: Provide B2B customers with detailed tracking information to maintain transparency in business relationships.
Logistics Planning: Use tracking data to optimize shipping routes, consolidate shipments, and reduce transportation costs.
Risk Management: Identify potential delays or problems early to mitigate business risks and maintain delivery commitments.
How to Track AWCC Courier Shipments: Comprehensive Step-by-Step Guide
Tracking your AWCC Courier shipment is designed to be straightforward and accessible through multiple methods. Here is a detailed guide to each tracking approach.
Method 1: Online Tracking Through Web Portal

The most convenient method for tracking AWCC shipments is through online tracking portals that provide instant, real-time updates.
Step 1 – Obtain Your Tracking Number
Your AWCC tracking number, also known as an AWB (Airway Bill) number or consignment number, is a unique alphanumeric identifier assigned to your shipment. You can find this number:
- On your shipping receipt provided at the time of dispatch
- In confirmation emails sent by AWCC or the merchant
- In SMS notifications sent to your registered mobile number
- From the sender if you are the recipient
Step 2 – Access the Tracking Portal
Visit a reliable AWCC Courier tracking website that provides direct access to AWCC’s tracking database.
Step 3 – Enter Tracking Information
Input your tracking number exactly as it appears on your documentation. The tracking number format typically consists of a combination of letters and numbers unique to your shipment.
Step 4 – Submit and Retrieve Status
Click the “Track” or “Submit” button to retrieve your shipment information. The system will display:
- Current package status
- Current location or last scanned checkpoint
- Estimated delivery date and time
- Complete transit history with timestamps
- Delivery confirmation details (if already delivered)
Step 5 – Interpret Results
Review the tracking information to understand where your package is in the delivery process and when you can expect it to arrive.
Method 2: Direct Contact with AWCC Customer Service
For situations where online tracking is unavailable or you need additional information, contacting AWCC customer service directly provides personalized assistance.
Phone Contact: 022-4276 4276
Email Contact: ak@awcc.in (Head Office), bom@awcc.in (Mumbai Office)
Head Office Address: AW Courier & Cargo Private Limited, Shreepal Complex, Mumbai, India
When contacting customer service, prepare the following information:
- Your complete tracking number
- Shipment booking date
- Sender name and location
- Recipient name and destination
- Nature of inquiry (status check, delay investigation, address correction, etc.)
Customer service representatives can provide detailed information about your shipment, investigate specific issues, and offer solutions for delivery problems.
Method 3: Multiple Shipment Tracking
For businesses or individuals tracking several packages simultaneously, AWCC’s tracking system supports bulk tracking:
- Enter multiple tracking numbers separated by commas in the tracking field
- Submit all numbers at once to receive status updates for each shipment
- Compare delivery progress across multiple packages
- Identify patterns or issues affecting multiple shipments
This feature significantly streamlines tracking for businesses managing high shipment volumes.
Understanding AWCC Courier Tracking Status Updates
Interpreting tracking status updates correctly helps you understand your package’s journey and take appropriate action when necessary. Here is a comprehensive breakdown of common AWCC tracking statuses:
| Tracking Status | Detailed Meaning | Expected Timeline | Action Required |
|---|---|---|---|
| Shipment Booked | Package information registered in AWCC system, awaiting pickup | Pickup within 24 hours | None – normal progression |
| Picked Up | Courier agent has collected package from sender | In transit to origin hub within 4-8 hours | None – normal progression |
| Received at Origin Hub | Package arrived at sender city’s sorting facility | Being sorted for onward transportation | None – normal progression |
| In Transit | Package moving between cities or international locations | Varies by distance and transport mode | None – normal progression |
| Arrived at Destination Hub | Package reached recipient city’s sorting facility | Being sorted for local delivery | None – delivery imminent |
| Out for Delivery | Delivery agent has package and is en route | Delivery expected same day | Ensure recipient availability |
| Delivered | Package successfully handed to recipient with confirmation | Completed | Verify receipt and condition |
| Delivery Attempted | Delivery tried but unsuccessful (recipient unavailable, address issue) | Reattempt scheduled | Contact courier to arrange redelivery |
| Held at Customs | Package undergoing customs clearance (international shipments) | Varies by customs process | Provide required documentation |
| Exception | Issue preventing normal delivery (incorrect address, damaged package, etc.) | Requires investigation | Contact customer service immediately |
| Returned to Sender | Package being sent back to origin (undeliverable, refused, etc.) | Return transit time varies | Contact sender for resolution |
| Cancelled | Shipment cancelled before delivery | No further movement | Verify cancellation reason |
Advanced Tracking Status Details
Direct Airline Service Status: For urgent shipments using next-flight-available service, tracking will show specific flight information, departure times, and arrival schedules at intermediate airports.
Consolidated Service Status: Shipments using scheduled consolidation services will show loading dates, departure schedules, and estimated arrival at destination ports or airports.
Ocean Freight Status: Maritime shipments display container numbers, vessel names, port departure and arrival information, and customs clearance progress.
AWCC Courier Service Types and Their Tracking Characteristics
Different service types offered by AWCC have unique tracking characteristics that help you understand expected delivery timelines and monitoring patterns.
Express Priority Courier Service
Service Description: Fastest delivery option for time-critical shipments of any size to any global destination.
Typical Transit Time: 24-48 hours for major international routes, 3-5 days for remote destinations.
Tracking Updates: Frequent updates every 4-8 hours as package moves through express network.
Best For: Urgent business documents, time-sensitive merchandise, emergency medical supplies, critical spare parts.
Direct Airline Service
Service Description: Urgent consignments departing on next available flight from origin to destination.
Typical Transit Time: Same day to 48 hours depending on flight availability and customs clearance.
Tracking Updates: Shows specific flight numbers, departure times, arrival times, and airport transit information.
Best For: High-value shipments requiring fastest possible delivery, perishable goods, business-critical documents.
Consolidated Airfreight Service
Service Description: Cost-effective air shipping with set-day departures using direct flights to most destinations.
Typical Transit Time: 3-7 days with scheduled departure windows providing predictable delivery.
Tracking Updates: Updates at consolidation center, flight departure, destination arrival, and customs clearance.
Best For: Regular business shipments, e-commerce orders, non-urgent international parcels where cost savings matter.
Ocean Freight Services
Service Description: Maritime shipping for larger shipments including LCL, FCL, and specialized cargo.
Typical Transit Time: 15-45 days depending on origin-destination route and shipping schedule.
Tracking Updates: Container loading, vessel departure, port-to-port transit, destination port arrival, customs clearance, final delivery.
Best For: Large volume shipments, heavy machinery, automotive parts, bulk commodities, cost-sensitive freight.
Surface Transport
Service Description: Road transportation for domestic Indian shipments and regional cross-border delivery.
Typical Transit Time: 3-7 days for domestic routes, 7-14 days for international surface routes.
Tracking Updates: Hub-to-hub progression, state border crossings, arrival at destination city.
Best For: Heavy packages, bulk orders, cost-effective domestic shipping, non-urgent deliveries.
AWCC Coverage Areas: Domestic and International Service Network
Understanding AWCC’s coverage areas helps verify service availability for your origin and destination locations.
Domestic India Coverage
AWCC provides comprehensive coverage across India through its network of offices, partner locations, and service agents:
Major Metropolitan Cities: Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad receiving daily service with express delivery options.
Tier-2 Cities: Comprehensive coverage in cities like Jaipur, Lucknow, Chandigarh, Indore, Bhopal, Coimbatore, Kochi, Visakhapatnam with regular delivery service.
Tier-3 Cities and Towns: Extended network reaching smaller cities and towns across all states with scheduled delivery routes.
Remote Areas: Service availability to remote and rural areas through partner networks, though delivery times may be extended.
International Coverage
AWCC’s international presence provides direct connectivity to over 250 countries worldwide:
Middle East: Strong presence through Dubai office serving UAE, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, and other Gulf countries.
Europe: Direct service through London office covering UK, France, Germany, Italy, Spain, Netherlands, and other European nations.
North America: Comprehensive service to United States, Canada, and Mexico through partner networks and direct flights.
Asia Pacific: Extensive coverage across China, Japan, South Korea, Singapore, Malaysia, Thailand, Indonesia, Australia, and New Zealand.
Africa: Service to major African countries including South Africa, Kenya, Nigeria, Egypt, and Morocco.
South America: Coverage to Brazil, Argentina, Chile, and other South American nations through consolidated services.
Verifying Service Availability
Before booking a shipment, confirm service availability for your specific route:
- Contact AWCC customer service with origin and destination details
- Provide PIN codes (India) or postal codes (international)
- Inquire about available service types and expected transit times
- Ask about any restrictions or special requirements for your destination
Troubleshooting Common AWCC Courier Tracking Issues
Even with reliable tracking systems, you may occasionally encounter issues. Here are solutions to common tracking problems.
Issue 1: Tracking Number Not Recognized
Symptoms: System shows “invalid tracking number” or “no results found” when you enter your number.
Possible Causes:
- Tracking number entered incorrectly
- Shipment not yet registered in AWCC system
- Delay between booking and system update
- Invalid or fraudulent tracking number
Solutions:
- Verify you entered the tracking number exactly as shown on your receipt
- Check for common errors like confusing “0” with “O” or “1” with “I”
- Wait 4-6 hours after shipment booking for system registration
- Contact the sender to verify the tracking number is correct
- If problem persists after 24 hours, contact AWCC customer service
Issue 2: Tracking Information Not Updating
Symptoms: Tracking shows same status for extended period without updates.
Possible Causes:
- Package traveling between scan points without intermediate checkpoints
- Weekend or holiday delay affecting scan operations
- Technical issues with tracking system
- Package held at customs or intermediate facility
Solutions:
- Wait 24 hours as some transit segments lack intermediate scanning
- Check if current date falls on weekend or public holiday
- Contact AWCC if no updates appear for more than 48 hours
- Request manual verification of package location and status
- Ask for estimated date of next tracking update
Issue 3: Delivery Status Showing “Exception”
Symptoms: Tracking displays exception status with or without specific reason.
Possible Causes:
- Incomplete or incorrect delivery address
- Recipient unavailable at delivery location
- Access restrictions at delivery site
- Package damaged during transit
- Customs documentation issues for international shipments
- Weather or natural disaster affecting delivery routes
Solutions:
- Contact AWCC immediately to understand specific exception reason
- Verify delivery address is complete and accurate
- Provide alternative delivery instructions if needed
- Submit required documentation for customs clearance
- Arrange package pickup from AWCC facility if delivery is not possible
- Request redelivery after resolving the underlying issue
Issue 4: Package Showing Delivered But Not Received
Symptoms: Tracking indicates delivery complete, but recipient has not received package.
Possible Causes:
- Package left at alternative location (neighbor, security desk, etc.)
- Premature scanning before actual delivery
- Package stolen after delivery
- Delivered to wrong address
- Incorrect delivery confirmation
Solutions:
- Check with neighbors, building security, or reception desk
- Verify with all household members or office colleagues
- Look for delivery notification slip or photo proof
- Contact AWCC immediately to investigate delivery location
- Request GPS coordinates and signature proof of delivery
- File formal complaint if package cannot be located
- Inquire about insurance claim process for lost items
Issue 5: International Shipment Stuck at Customs
Symptoms: Tracking shows package held at customs for extended period.
Possible Causes:
- Missing or incomplete customs documentation
- Commercial invoice not attached or incorrect
- Prohibited or restricted items requiring special clearance
- Customs duties or taxes unpaid
- Random inspection by customs authorities
Solutions:
- Contact AWCC international team for customs status details
- Provide any missing documentation (invoice, certificate of origin, etc.)
- Verify declared value and product description are accurate
- Arrange payment of customs duties and taxes if required
- Engage customs broker if clearance becomes complicated
- Be patient as some customs processes take 5-10 business days
Security, Privacy, and Data Protection in AWCC Tracking
When using courier tracking services, protecting your personal information and shipment data is paramount. Here is what you should know about data security.
Security Measures in AWCC Tracking Systems

HTTPS Encryption: All legitimate AWCC tracking portals use HTTPS (SSL/TLS) encryption to protect data transmitted between your device and tracking servers, preventing interception by unauthorized parties.
No Registration Requirement: Reputable tracking services do not require account creation, registration, or submission of personal information beyond the tracking number, minimizing data collection.
Temporary Data Processing: Tracking queries are processed in real-time without permanent storage of tracking numbers or search history on external servers.
Secure Database Connections: Tracking portals connect to AWCC databases through secure API connections that authenticate and encrypt all data requests.
Privacy Best Practices for Users
Use Official or Trusted Tracking Portals: Only enter tracking numbers on verified websites with proper security certificates and established reputations.
Avoid Public Sharing: Do not share tracking numbers on public social media, forums, or unsecured channels where unauthorized individuals could monitor your shipments.
Secure Internet Connections: Access tracking information only through secure WiFi or mobile data connections, avoiding public or unsecured networks.
Clear Browser Data: After tracking sensitive shipments, clear browser cache, cookies, and history to remove tracking number records from your device.
Monitor Tracking Activity: Be alert to unexpected tracking status changes that might indicate unauthorized access to your shipment information.
What Information AWCC Tracking Reveals
Understanding what information tracking provides helps you assess privacy implications:
- Shipment origin and destination locations
- Current package location or last scan point
- Estimated delivery date and time window
- Transit history with timestamps
- Delivery confirmation including signature (if applicable)
Tracking typically does not reveal package contents, sender/recipient names to unauthorized viewers, or detailed personal information unless you have access credentials.
Comparing AWCC Courier with Other Indian and International Courier Services
Understanding how AWCC compares with competitors helps you make informed shipping decisions based on your specific requirements.
| Feature | AWCC Courier | Blue Dart | DHL Express | FedEx | DTDC |
|---|---|---|---|---|---|
| International Presence | India, UAE, UK offices | Pan-India focus | Global leader | Global leader | Pan-India |
| Service Specialization | Airfreight, ocean freight, courier | Express courier | Express courier | Express courier | Courier, cargo |
| Coverage Countries | 250+ countries | Limited international | 220+ countries | 220+ countries | Domestic + selective international |
| Ocean Freight Services | Comprehensive LCL/FCL | Not available | Limited | Limited | Not available |
| Warehousing Services | Yes | Limited | Yes | Yes | Limited |
| Express Delivery Speed | 24-72 hours | 24-48 hours | 24-48 hours | 24-48 hours | 24-96 hours |
| Cost Positioning | Competitive, flexible | Premium | Premium | Premium | Budget-friendly |
| Tracking Technology | GPS-enabled, real-time | Advanced | Industry-leading | Advanced | Standard |
| Customer Service | Personal approach | Standard | Professional | Professional | Variable |
When to Choose AWCC Courier
AWCC Courier is an excellent choice when you need:
Multi-Modal Shipping: Requirements spanning courier, airfreight, and ocean freight that benefit from single provider management.
International Freight: Large shipments requiring consolidated or direct airline services, or ocean freight for cost-effective international delivery.
UAE and UK Connections: Direct connectivity to Middle East and European markets through AWCC’s Dubai and London offices.
Warehousing Integration: Combined shipping and storage solutions for inventory management and fulfillment operations.
Personalized Service: Relationship-focused service approach with direct access to account managers and customer service teams.
Cost Optimization: Flexible pricing structures and consolidated services that reduce shipping costs for regular volume shippers.
Maximizing Your AWCC Courier Tracking Experience: Expert Tips
Tips for Senders
Accurate Documentation: Provide complete, accurate addresses including landmarks, contact numbers, and any special delivery instructions to prevent delivery issues.
Appropriate Packaging: Use sturdy packaging materials suitable for the transport mode and protect contents with adequate cushioning to prevent transit damage.
Complete Paperwork: Ensure all required documentation is properly completed, especially for international shipments requiring customs forms, commercial invoices, and certificates.
Insurance Coverage: Consider transit insurance for valuable items, fragile goods, or high-value shipments to protect against loss or damage.
Tracking Number Storage: Save tracking numbers in multiple secure locations including email archives, order management systems, and written records.
Proactive Communication: Inform recipients of expected delivery dates and provide tracking numbers so they can monitor shipment progress.
Tips for Recipients
Provide Clear Instructions: Give specific delivery instructions to senders including best delivery time windows, access codes, gate numbers, or building entrances.
Monitor Tracking Regularly: Check tracking status daily as delivery date approaches to ensure you are available when package arrives.
Update Contact Information: Ensure your mobile number and alternate contact details are correct so delivery agents can reach you.
Arrange Alternative Delivery: If you cannot be present, authorize delivery to neighbors, building security, or arrange package hold for pickup.
Inspect Upon Receipt: Examine packages immediately upon delivery for any damage and report issues before signing delivery confirmation.
Document Everything: Take photos of package condition, keep delivery receipts, and maintain records of any problems for future reference.
Tips for Business Users
Implement Tracking Integration: Connect AWCC tracking to your order management or CRM systems for automated customer notifications and internal monitoring.
Establish Volume Discounts: Negotiate preferential rates with AWCC based on your regular shipping volume and service mix.
Use Bulk Tracking: Track multiple shipments simultaneously using bulk tracking features to monitor all orders efficiently.
Analyze Performance Metrics: Review delivery times, success rates, and exception patterns to optimize your shipping strategy and carrier selection.
Maintain Customer Communication: Proactively notify customers of tracking information, delays, or issues rather than waiting for them to inquire.
Develop Contingency Plans: Establish backup procedures for tracking system outages, delayed shipments, or other logistics disruptions.
Future Developments in AWCC Courier Tracking Technology
The logistics industry continues evolving rapidly with emerging technologies that will enhance tracking capabilities and customer experiences.
Anticipated Technology Enhancements
Artificial Intelligence Integration: AI-powered systems will provide more accurate delivery time predictions by analyzing historical data, weather patterns, traffic conditions, and other variables affecting transit times.
Internet of Things Sensors: Smart sensors attached to packages will monitor real-time conditions including temperature, humidity, shock, and tilt, particularly valuable for sensitive cargo like pharmaceuticals, electronics, or perishables.
Blockchain Tracking: Distributed ledger technology will create immutable, transparent tracking records that enhance security, prevent fraud, and provide indisputable proof of custody chain.
Augmented Reality Visualization: AR applications will allow customers to visualize package locations in 3D, see delivery routes overlaid on real-world maps, and experience interactive tracking interfaces.
Predictive Analytics: Advanced algorithms will predict potential delays before they occur, enabling proactive problem resolution and customer notification.
Drone and Autonomous Vehicle Tracking: As last-mile delivery evolves to include drones and autonomous vehicles, tracking systems will integrate aerial and ground-based autonomous delivery monitoring.
Expected Service Improvements
More Granular Location Updates: Tracking precision will improve from checkpoint-based updates to continuous GPS tracking showing real-time package movement.
Video Delivery Confirmation: Enhanced proof of delivery including video documentation of handoff, package condition, and delivery location.
Smart Home Integration: Tracking notifications integrated with smart home devices, digital assistants, and IoT platforms for seamless delivery monitoring.
Carbon Footprint Tracking: Environmental impact monitoring showing the carbon emissions associated with each shipment for environmentally conscious shipping decisions.
Dynamic Rerouting: Real-time route optimization that automatically adjusts delivery paths based on traffic, weather, or other factors to ensure fastest possible delivery.
Frequently Asked Questions About AWCC Courier Tracking
What is an AWCC tracking number and where can I find it?
An AWCC tracking number is a unique alphanumeric code assigned to your shipment that enables you to monitor its progress from origin to destination. You can find this number on your shipping receipt or consignment note provided when booking the shipment, in confirmation emails sent by AWCC, in SMS notifications to your registered mobile number, or by asking the sender if you are the recipient.
How long does AWCC Courier take to deliver packages domestically and internationally?
Delivery times vary significantly based on service type and route. Express priority courier services typically deliver within 24-48 hours for major international routes and 3-5 days for remote destinations. Direct airline services can deliver same-day to 48 hours depending on flight availability. Consolidated airfreight takes 3-7 days, ocean freight requires 15-45 days, and surface transport within India typically takes 3-7 days.
Is AWCC Courier tracking available at all times?
Yes, online tracking through web portals is available 24 hours per day, 7 days per week from any device with internet access. However, telephone customer service operates during standard business hours, typically 9 AM to 6 PM Indian Standard Time on weekdays. For urgent after-hours inquiries, email support may be available.
What should I do if my AWCC Courier package shows delayed status?
First, check the tracking details for any exception messages or specific reasons for the delay. If the delay exceeds the estimated delivery date by more than 24 hours without explanation, contact AWCC customer service at 022-4276 4276 with your tracking number. They can investigate the delay cause, provide a revised delivery estimate, and potentially expedite delivery if circumstances permit.
Can I change the delivery address after my AWCC package has been shipped?
Address modifications after shipment are possible but must be requested quickly before the package reaches its destination city. Contact AWCC customer service immediately with your tracking number and new delivery address. Be prepared that address changes may incur additional fees and could delay delivery. Once a package reaches the final delivery facility, address changes become very difficult or impossible.
Does AWCC Courier provide insurance for international shipments?
Yes, AWCC offers transit insurance for both domestic and international shipments. Insurance coverage should be arranged at the time of booking and costs vary based on declared shipment value and contents. Insurance protects against loss, theft, or damage during transit. Be sure to properly declare the value of your goods and maintain copies of all documentation for potential claims.
How do I track AWCC ocean freight shipments differently from air shipments?
Ocean freight tracking includes additional data points specific to maritime transport. You will see container numbers, vessel names, port departure and arrival dates, and customs clearance progress. Ocean shipments have longer intervals between tracking updates compared to air shipments due to extended transit times. You may also receive separate bill of lading numbers for tracking purposes.
What happens if AWCC tracking shows my package is held at customs?
Customs holds are common for international shipments and can last 2-10 business days or longer depending on the destination country’s customs procedures. Contact AWCC international services team to understand the specific hold reason. You may need to provide additional documentation such as commercial invoices, certificates of origin, or product specifications. Customs duties or taxes may also need to be paid before release.
Can businesses integrate AWCC tracking into their own systems?
AWCC may offer API integration for business customers with regular shipping volumes. Contact AWCC business services department to inquire about API access, integration documentation, and any associated fees. API integration allows automated tracking updates to flow into your order management, CRM, or customer notification systems without manual checking.
What should I do if AWCC tracking shows delivered but the recipient did not receive the package?
This situation requires immediate action. First, check with neighbors, building security, reception desks, or other household members. Look for any delivery notification or photo proof of delivery. Contact AWCC customer service urgently at 022-4276 4276 and request investigation including GPS delivery location coordinates, signature proof, and delivery agent verification. If the package cannot be located, file a formal complaint and inquire about the insurance claim process if applicable.
Conclusion: Mastering AWCC Courier Tracking for Seamless Global Logistics
AWCC Courier tracking empowers customers, businesses, and logistics professionals with comprehensive visibility into their shipments across India and worldwide. By understanding how to effectively use tracking systems, interpret status updates, troubleshoot common issues, and leverage AWCC’s diverse service portfolio, you ensure predictable, transparent, and efficient delivery experiences.
Whether you are an individual sending a gift to family abroad, an e-commerce business managing daily order fulfillment, or an import-export enterprise coordinating complex international supply chains, AWCC Courier tracking provides the transparency and control essential for modern logistics management.
The combination of extensive international coverage spanning 250+ countries, multi-modal transport options including courier, airfreight, and ocean freight, strategic office locations in India, UAE, and UK, and accessible tracking technology makes AWCC Courier a comprehensive solution for diverse shipping requirements.
As tracking technology continues advancing with artificial intelligence, Internet of Things sensors, blockchain integration, and other innovations, the tracking experience will become increasingly seamless, predictive, and informative. AWCC’s commitment to integrating cutting-edge tracking technology positions them well for the future of logistics.
Start tracking your AWCC Courier shipments today to experience the confidence that comes from knowing exactly where your packages are at every stage of their journey across India and around the world.