Mark Express Courier Tracking: Complete Guide for India

Mark Express Pvt. Ltd., established in 2002, has positioned itself as a leading courier aggregator in India, offering reliable domestic and intercity logistics services across 5000+ pin codes. Operating through an extensive network of 1800+ branches, the company provides document delivery, parcel services, and cargo solutions throughout major regions including Gujarat, Maharashtra, Bangalore, Chennai, Delhi, Kolkata, and Rajasthan. This comprehensive guide covers everything you need to know about Mark Express courier tracking to monitor your shipments effectively.

Table of Contents

What is Mark Express Courier Tracking?

Mark Express courier tracking is a web-based monitoring system that enables customers to track their parcels in real-time using a unique tracking number or Air Waybill (AWB) number. The system provides complete visibility from pickup to delivery, allowing both senders and recipients to stay informed about shipment status at every checkpoint.

The tracking infrastructure updates shipment information at critical stages including pickup confirmation, hub arrival, in-transit updates, out for delivery status, delivery attempts, and final delivery confirmation with recipient details.

How to Track Mark Express Courier Shipments

Method 1: Official Mark Express Website

Visit the Mark Express tracking portal at markexpress.co.in
Navigate to the “Track Your Shipment” section on the homepage
Enter your AWB tracking number in the designated field
Add your delivery PIN code for location-specific tracking
Click the “Track” or search button to view real-time shipment status
Review detailed information including current location and estimated delivery date

Method 2: Third-Party Tracking Platforms

Multiple third-party tracking services support Mark Express tracking:

17TRACK Platform:

Visit 17track.net tracking page
Enter Mark Express tracking number
Select “Mark Express” as carrier if not auto-detected
Click “TRACK” to view comprehensive tracking details
Offers 99.9% tracking accuracy rate

Ship24:

Access Ship24’s global tracking system
Input Mark Express AWB number
Receive accurate delivery status and location updates

Tiger Tracking:

Visit tigertracking.in
Enter AWB number in the search bar
Get instant tracking status updates

Method 3: Mark Express Mobile App

Download the Mark Express mobile application from Google Play Store for Android devices. The app allows convenient tracking on-the-go with features including AWB tracking, shipment booking, pickup scheduling, and push notifications for status updates.

Method 4: Customer Support Contact

Phone Support:

Primary: 077385 80800
Bangalore: +91 6269555606
Delhi: +91-8521515151
Pune: 70 30 30 33 00
Kanpur: 080979 14177

Head Office Contact: S-1 & S-2, 58, Ground Floor, Christopher Road, Topsia, Kolkata – 700046

Corporate Office: NB1 & NB4, Ground Floor, Sona Udyog Premises CS Ltd., Parsi Panchayat Road, Andheri East, Mumbai – 400069

Understanding Mark Express Tracking Numbers

Mark Express tracking numbers, also known as AWB (Air Waybill) numbers, are unique alphanumeric codes assigned to each shipment at booking time. These numbers typically contain 10-15 characters and serve as the primary identifier throughout the delivery journey.

Where to Find Your Tracking Number:

Printed on the booking receipt at pickup
SMS notification sent after shipment registration
Email confirmation from Mark Express
Provided by the sender if you’re the recipient
Available in the Mark Express mobile app booking history

Important: Keep your tracking number secure until delivery is confirmed. The number remains active in the system for record-keeping even after successful delivery.

Mark Express Tracking Status Explained

Status	Meaning	Timeline	Action Required
Booked	Shipment registered in system	Day 0	None – await pickup
Picked Up	Collected from sender’s location	Day 0-1	None
In Transit	Moving through courier network	Ongoing	None – normal progress
Reached Hub	Arrived at sorting facility	Day 1-2	None
Out for Delivery	With local delivery agent	Day 1-3	Ensure availability at address
Delivered	Successfully delivered to recipient	Complete	Verify package condition
Delivery Attempted	Recipient unavailable	Same day	Contact delivery agent
On Hold	Awaiting information or action	Variable	Contact customer support immediately
Delayed	Temporary delay in transit	Variable	Monitor tracking for updates
Return to Origin	Being sent back to sender	Variable	Contact customer support
Exception	Issue requires attention	Variable	Contact customer support immediately

Mark Express Courier Services in India

Domestic Express Services

Designed for quick delivery of documents and small parcels across India.

Delivery Time:

Next-day delivery to all major cities in India
48-72 hours transit time for other locations
Same-day delivery available in select cities

Suitable For:

Non-commercial documents (envelopes, letters, printing materials)
Legal documents and certificates
Business correspondence
Small parcels under 5kg
Time-sensitive deliveries

Features:

Door-to-door pickup and delivery
Real-time tracking through Mark Courier Tracking
Competitive and reasonable pricing
Guaranteed delivery timelines
Secure handling throughout transit
You may like this GMS Courier Tracking

Domestic Cargo Services

Specialized for heavier consignments requiring special handling arrangements.

Delivery Time:

24-72 hours depending on destination and cargo size
Express cargo option available for urgent shipments

Suitable For:

Heavy consignments over 5kg
Commercial goods requiring special vehicles
Items needing dedicated manpower
Products requiring material handling equipment
Bulk shipments and large packages

Transportation Options:

Road transportation with trucks, vans, and trailers
Dedicated vehicles for high-value cargo
Special arrangements for fragile items
Temperature-controlled transportation (when required)

International Courier Services

Mark Express partners with global carriers for international shipping.

Partner Networks:

TNT Express
FedEx International
DHL Worldwide
Other international courier companies

Services:

Door-to-door international delivery
Customs clearance assistance
International tracking integration
Import and export services
Competitive international rates

Additional Services

Reverse Pickup: Collection of returns and exchanges from customers

COD (Cash on Delivery): Payment collection service for e-commerce

FTL (Full Truck Load): Dedicated truck services for large shipments

Warehousing: Storage solutions for inventory management

General Parcel Services: Standard delivery for everyday shipping needs

Door Collection: Convenient pickup from any address

Mark Express Pricing Structure

Mark Express offers competitive rates without minimum commitment requirements. Pricing varies based on multiple factors:

Pricing Factors:

Package weight and dimensions
Delivery distance and location
Service type (express, standard, cargo)
Delivery speed requirements
Additional services (insurance, COD, handling)
Volume discounts for regular shippers

Estimated Pricing Guide

Service Type	Weight Range	Estimated Rate	Delivery Time
Express Documents	Up to 500g	₹40-₹80	24 hours
Express Documents	500g-1kg	₹60-₹120	24 hours
Standard Parcel	1-5kg	₹80-₹200	24-48 hours
Standard Parcel	5-10kg	₹150-₹350	24-48 hours
Standard Parcel	10-20kg	₹250-₹600	48-72 hours
Cargo Service	20-50kg	₹500-₹1,500	48-72 hours
Cargo Service	Above 50kg	Contact for quote	48-72 hours

Note: Prices are approximate and subject to change. Contact Mark Express directly for accurate quotes based on specific requirements and current rates.

Additional Charges

Handling Charge: Applicable per package based on size and weight
Fuel Surcharge: Variable based on fuel price fluctuations
Remote Area Delivery: Extra charges for difficult-to-reach locations
COD Charges: Percentage-based fees for cash collection
Insurance: Optional coverage for valuable items
Pickup Charges: May apply for certain locations or off-hours pickup

Mark Express Network Coverage

Major Service Regions

Mark Express provides comprehensive coverage across India through strategic locations:

Coverage Statistics:

5000+ serviceable pin codes across India
1800+ branches and service centers
Presence in all major cities and towns
Last-mile connectivity to remote areas
Strategic hubs for efficient sorting and distribution

State-wise Presence

State/Region	Coverage	Key Cities
Gujarat	Extensive	Ahmedabad, Surat, Vadodara, Rajkot
Maharashtra	Comprehensive	Mumbai, Pune, Nagpur, Nashik
Karnataka	Strong	Bangalore, Mysore, Hubli, Mangalore
Tamil Nadu	Wide	Chennai, Coimbatore, Madurai, Salem
Delhi NCR	Complete	Delhi, Noida, Gurgaon, Faridabad
West Bengal	Established	Kolkata, Siliguri, Durgapur
Rajasthan	Growing	Jaipur, Jodhpur, Udaipur, Kota
Other States	Expanding	All major cities and district headquarters

Office Locations

Head Office: S-1 & S-2, 58, Ground Floor, Christopher Road, Topsia, Kolkata – 700046, West Bengal

Corporate Office: Office No. NB1 And NB4, Ground Floor, Sona Udyog Premises CS Ltd., Parsi Panchayat Road, Andheri East, Mumbai – 400069, Maharashtra

Bangalore Office: 11, Srinivas Complex, 4th Main Road, SSA Road, Hebbal, Bangalore – 560024, Karnataka

Delhi Office: Plot No.619, Block-A, Near Tata Telco Service Station, Next to Hero Honda Service Station, Rangpuri, New Delhi – 110037

Pune Office: Bhale Estate, Next to Thermax Company, Behind Honda Showroom, Wakadewadi, Shivajinagar, Pune – 411005, Maharashtra

Kanpur Office: F82W+QR2, Rail Bazar, Mirpur, Kanpur – 208001, Uttar Pradesh

Common Mark Express Tracking Issues and Solutions

Tracking Number Not Showing Results

Possible Causes:

Recently booked shipment (system update pending)
Incorrect tracking number entry
Typographical error or missing digits
System maintenance or technical issues

Solutions:

Wait 2-4 hours after booking for tracking activation
Verify tracking number carefully from booking receipt
Remove any spaces or special characters
Try alternative tracking platforms (17TRACK, Ship24)
Contact Mark Express customer support with booking reference

Status Not Updating for Extended Period

Possible Causes:

Long-distance transit between checkpoints
Weekend or holiday delays
Package at intermediate hub without scan
Technical glitch in tracking system
Remote location delivery challenges

Solutions:

Allow 24-48 hours between updates for normal transit
Check if shipment falls on weekend or public holiday
Contact customer support if no update after 72 hours
Verify destination PIN code serviceability
Request manual tracking update from support team

Delivery Delayed Beyond Expected Timeline

Possible Causes:

Incorrect or incomplete delivery address
Recipient unavailable during delivery attempts
Weather conditions or natural disruptions
Vehicle breakdown or operational issues
High volume during peak seasons
Remote location requiring extra transit time

Solutions:

Verify complete address with PIN code accuracy
Ensure recipient contact number is active
Inform alternative contact person to receive delivery
Contact local delivery center for exact status
Request priority delivery if urgent
Track delivery agent contact through customer support

Multiple Delivery Attempts Failed

Possible Causes:

Recipient unavailable at delivery address
Address not clearly marked or difficult to locate
Contact number unreachable or switched off
Security restrictions at delivery location
Incorrect delivery time slot

Solutions:

Coordinate with delivery agent for convenient time
Provide clear address with landmarks
Keep active contact number with sender
Authorize alternate person to receive package
Arrange pickup from Mark Express office if needed
Update delivery instructions through customer support

Shipment Showing “On Hold” Status

Possible Causes:

Payment pending (for COD shipments)
Address verification required
Damaged package requiring inspection
Restricted items suspected
Documentation incomplete

Solutions:

Contact customer support immediately for specific reason
Provide required documentation or information promptly
Verify payment status for COD shipments
Confirm package contents meet shipping guidelines
Update address details if verification needed
Visit nearest Mark Express office for resolution

Package Marked Delivered But Not Received

Possible Causes:

Delivered to neighbor or security
Left at alternate location on premises
Name mismatch causing confusion
Premature delivery marking by agent
Theft after delivery

Solutions:

Check with neighbors, building security, or reception
Verify with household members if someone accepted delivery
Contact delivery agent immediately through customer support
Request proof of delivery (POD) with recipient signature
File formal complaint if package genuinely missing
Claim insurance if valuable item was insured

Tips for Effective Mark Express Tracking

For Senders

During Booking:

Provide accurate recipient contact number and address
Include complete address with landmarks and PIN code
Choose appropriate service type based on urgency
Declare package contents accurately
Purchase insurance for valuable items
Request SMS and email tracking notifications
Save AWB number immediately in multiple locations

After Booking:

Share tracking number with recipient promptly
Monitor tracking daily for time-sensitive shipments
Keep booking receipt until delivery confirmation
Maintain communication with recipient about expected delivery
Contact customer support proactively if delays occur

For Recipients

Before Delivery:

Save tracking number from sender
Track shipment regularly as delivery date approaches
Ensure someone is available at delivery address
Keep contact number active and reachable
Inform security or neighbors if you’ll be unavailable
Prepare valid ID proof for delivery verification

During Delivery:

Inspect package condition before accepting
Verify package details match your expected shipment
Check for any visible damage or tampering
Sign delivery receipt only after verification
Note any issues on delivery receipt if found
Keep delivery receipt for future reference

After Delivery:

Open and verify contents immediately
Report missing or damaged items within 24 hours
Provide feedback about delivery experience
Keep tracking records for warranty claims if applicable

Security and Fraud Prevention

Official UPI Fraud Warning

IMPORTANT: Mark Express Pvt. Ltd. never requests payment for delivery, pickup, or any charges through payment gateways. The company has issued a public warning about fraudsters:

Fraudulent Activities to Watch For:

Fake franchisees listing contact numbers on Google
Requests for money transfer for delivery or pickup
Asking for bank details, OTP, or PIN
Sending online payment links via SMS or email
Impersonating Mark Express representatives

Safety Guidelines:

Never share OTP, PIN, or bank details with anyone
Verify contact numbers only through official Mark Express website
Do not click on suspicious payment links
Report fraud attempts to local authorities and Mark Express
Contact only verified Mark Express office numbers

Package Security Measures

During Transit:

Proper packaging and sealing standards enforced
Tamper-evident tape and seals used
Regular security audits at hubs and facilities
CCTV surveillance at sorting centers
Trained personnel for handling valuable items

Delivery Security:

Recipient verification through ID proof
Signature capture for proof of delivery
OTP-based delivery for high-value items (when available)
Photo documentation of delivery location
Secure handover protocols

Mark Express vs. Competitors Comparison

Feature	Mark Express	DTDC	Blue Dart	Delhivery	India Post
Coverage (PIN codes)	5000+	10,000+	35,000+	18,000+	150,000+
Branches	1800+	4,500+	5,000+	2,500+	150,000+
Express Delivery	24 hours	24-48 hours	24 hours	24-48 hours	48-72 hours
Standard Delivery	48-72 hours	72-96 hours	48-96 hours	48-96 hours	5-7 days
Starting Price	₹40-₹80	₹50-₹100	₹60-₹120	₹40-₹80	₹25-₹50
International Service	Via partners	Yes	Yes	Limited	Yes
Real-Time Tracking	Yes	Yes	Yes	Yes	Basic
COD Service	Yes	Yes	Yes	Yes	Yes
Mobile App	Android	Android/iOS	Android/iOS	Android/iOS	Android/iOS
Customer Support	Business hours	24/7	24/7	24/7	Limited hours

Business and Corporate Solutions

Services for E-commerce Businesses

Key Features:

Integration with e-commerce platforms
Bulk shipment processing
Automated AWB generation
Return and reverse logistics
COD remittance services
Dedicated account manager
Customized rate cards

Benefits:

Competitive rates without minimum commitment
Wide coverage across 5000+ PIN codes
Faster delivery for customer satisfaction
Real-time tracking for transparency
Flexible payment terms
Scalable solutions for growth

Corporate Courier Solutions

Enterprise Services:

Dedicated pickup schedules
Volume-based discounts
Priority handling for urgent shipments
Customized reporting and analytics
Account management team
Credit facilities for established businesses
SLA-based service agreements

Industries Served:

E-commerce and retail
Healthcare and pharmaceuticals
Banking and financial services
Legal and professional services
Manufacturing and FMCG
Education and publishing
Technology and electronics

Items Allowed and Restricted

Commonly Shipped Items (Allowed)

Documents:

Business correspondence and contracts
Legal documents and court papers
Educational certificates and transcripts
Bank statements and financial documents
Personal letters and greeting cards

Parcels:

Clothing and textiles
Books and publications
Electronics and gadgets
Household items
Gifts and souvenirs
Food items (packaged)
Medicines (with valid prescription)

Commercial Goods:

Samples and promotional materials
Manufactured products
Spare parts and components
Office supplies and stationery

Prohibited and Restricted Items

Strictly Prohibited:

Hazardous materials (flammable, explosive, toxic)
Weapons, ammunition, and firearms
Illegal drugs and narcotics
Counterfeit goods
Pornographic material
Live animals
Human remains

Restricted (Require Special Permission):

Perishable food items without proper packaging
Liquids and aerosols
Batteries (loose lithium batteries)
Currency and negotiable instruments
Precious metals and stones
Alcohol and tobacco products

Important: Shipping prohibited items may result in confiscation, legal action, and penalties. Always declare contents accurately during booking.

Tracking Technology and Features

Current Tracking Capabilities

Real-Time Updates:

GPS-based vehicle tracking
Barcode scanning at checkpoints
Automated status updates
Location history and transit path
Estimated delivery time calculation

Notification System:

SMS alerts for status changes
Email notifications (when available)
Mobile app push notifications
Delivery confirmation messages

Web-Based Tracking Platform

The Mark Courier Tracking system provides:

Simple interface for entering AWB numbers
Detailed shipment history
Current location information
Delivery attempt records
Proof of delivery access
Multi-shipment tracking capability

Customer Reviews and Service Experience

Positive Aspects Reported

Affordability: Competitive pricing without minimum commitment attracts cost-conscious customers and small businesses.

Wide Coverage: 5000+ PIN code coverage enables delivery to both urban and semi-urban areas across India.

Express Service: Next-day delivery to major cities meets urgent shipping needs for documents and small parcels.

Courier Aggregation: Partnership with multiple courier companies provides flexibility and alternative routing options.

No Minimum Commitment: Flexible service without volume requirements benefits occasional shippers.

Common Complaints

Delivery Delays: Multiple customers report shipments taking longer than expected timelines, particularly to Tier 2 and Tier 3 cities.

Tracking Inconsistency: Some users experience infrequent tracking updates or status information gaps during transit.

Customer Service: Limited customer support hours and delayed response times reported during issues.

Damaged Shipments: Occasional reports of packages delivered with damage or improper handling.

Communication Gaps: Lack of proactive communication about delays or delivery issues frustrates customers.

Service Reliability Rating

Based on customer feedback across multiple platforms:

Delivery Success Rate: 85-90%
On-Time Delivery: 70-75%
Customer Support Satisfaction: 60-65%
Tracking System Accuracy: 80-85%
Overall Rating: 3.5-4.0 out of 5 stars

Best Practices for Using Mark Express

Packaging Guidelines

For Documents:

Use standard envelopes or document pouches
Seal properly with tape to prevent opening
Mark “DOCUMENTS” clearly on the package
Include sender and recipient details on exterior

For Parcels:

Use sturdy boxes appropriate for item size
Provide adequate cushioning for fragile items
Seal all openings with strong packaging tape
Mark “FRAGILE” or “HANDLE WITH CARE” if needed
Use waterproof packaging for protection

For Heavy Cargo:

Use industrial-strength packaging materials
Palletize heavy items when appropriate
Secure loose items to prevent movement
Label clearly with “HEAVY” or “THIS SIDE UP”
Provide handling instructions if special care needed

Documentation Requirements

Essential Documents:

Completed AWB form with accurate information
Commercial invoice for cargo shipments
Packing list detailing contents
Proof of identity (for high-value items)
Export documentation (for international shipments)

Insurance Recommendations

Consider Insurance For:

Electronics valued over ₹5,000
Jewelry, watches, or precious items
Important documents that cannot be replaced
Fragile items susceptible to damage
High-value commercial goods

Insurance Benefits:

Financial protection against loss or damage
Peace of mind during transit
Faster claim settlement process
Coverage for declared value

Conclusion

Mark Express courier tracking provides Indian customers with an accessible and cost-effective shipping solution through extensive coverage of 5000+ PIN codes and 1800+ branches nationwide. Established in 2002 as a courier aggregator, the company offers competitive rates without minimum commitment requirements, making it suitable for both individual shippers and businesses.

The tracking system, accessible through multiple platforms including the official website, third-party services, and mobile app, enables customers to monitor shipments throughout the delivery journey. With express delivery options providing next-day service to major cities and standard services covering all pin codes within 48-72 hours, Mark Express serves diverse shipping needs across India.

Understanding the tracking process, delivery timelines, common issues, and best practices helps customers maximize their experience with Mark Express. While the service may experience occasional delays and tracking inconsistencies, the competitive pricing and wide coverage make it a viable option for budget-conscious shippers who don’t require premium express services.

For optimal results, customers should provide accurate shipping information, track shipments regularly, maintain proper packaging standards, consider insurance for valuable items, and communicate proactively with customer support when issues arise. Following these guidelines ensures smoother delivery experiences and reduces potential complications.

Frequently Asked Questions (FAQs)

1. How do I track my Mark Express courier shipment?

Track Mark Express shipments by visiting markexpress.co.in and entering your AWB (Air Waybill) tracking number along with delivery PIN code in the tracking section. Alternatively, use third-party platforms like 17TRACK or Ship24 by entering your tracking number. You can also download the Mark Express mobile app from Google Play Store for Android devices or contact customer support at 077385 80800 with your AWB number for manual tracking assistance.

2. How long does Mark Express take to deliver parcels in India?

Mark Express provides next-day delivery (24 hours) for express services to all major cities in India including Mumbai, Delhi, Bangalore, Chennai, Kolkata, Pune, and Hyderabad. Other locations receive deliveries within 48-72 hours transit time for standard services. Express delivery timing may be affected by distance, location accessibility, package size, and operational factors like weekends or holidays.

3. What should I do if my Mark Express tracking status is not updating?

If tracking status hasn’t updated for 24-48 hours during normal transit, this is generally acceptable. If no updates appear after 72 hours, verify your tracking number is correct, try tracking on alternative platforms like 17TRACK, and contact Mark Express customer support at 077385 80800. Provide your AWB number and ask for manual tracking update. Status delays sometimes occur at intermediate hubs or during weekend transits.

4. What is Mark Express customer care number and office address?

Mark Express primary customer support number is 077385 80800. The head office is located at S-1 & S-2, 58, Ground Floor, Christopher Road, Topsia, Kolkata – 700046. Corporate office is at NB1 & NB4, Ground Floor, Sona Udyog Premises, Parsi Panchayat Road, Andheri East, Mumbai – 400069. Additional city-specific contact numbers: Bangalore (+91 6269555606), Delhi (+91-8521515151), Pune (70 30 30 33 00), and Kanpur (080979 14177).

5. Is Mark Express safe and reliable for courier services in India?

Mark Express is an established courier aggregator operating since 2002 with 1800+ branches covering 5000+ PIN codes across India. The company offers competitive pricing and real-time tracking through web-based systems and mobile apps. However, customer reviews indicate mixed experiences with approximately 85-90% successful delivery rate and occasional delays reported, particularly to Tier 2/3 cities. For best results, use tracking regularly, purchase insurance for valuable items, ensure proper packaging, maintain clear communication, and contact customer support promptly if issues arise.