Tej Courier Tracking:2025 Complete Guide for Indian Users

Tej Couriers, established on April 15, 1992, operates as a division of Ghatge Patil Consultancy Services Pvt Ltd and has built a strong reputation across Maharashtra, Karnataka, and Goa. With over 100 booking and delivery offices spanning these three states, the company offers reliable courier and express services with a specialized focus on pharmaceutical logistics. This comprehensive guide covers everything you need to know about Tej courier tracking, helping you monitor your shipments efficiently throughout India.

Table of Contents

What is Tej Courier Tracking?

Tej courier tracking is an online monitoring system that enables customers to track their parcels using a unique tracking number, also known as an AWB (Airway Bill) number or docket number. The system provides real-time visibility of shipment status from the moment of booking until final delivery at the recipient’s doorstep.

The tracking infrastructure captures critical events including booking confirmation, pickup from sender location, arrival at processing hub, transit between facilities, out for delivery status, delivery completion with recipient signature, and any exceptions or delays encountered during transit.

How to Track Tej Courier Shipments

Method 1: Official Tej Couriers Website

Visit the official Tej Couriers tracking page at tejcouriers.com/shipment-tracking.php
Enter your tracking number or docket number in the designated tracking field
Click the “Track” or “GO” button to retrieve shipment information
Review the tracking results showing current status, location, and delivery timeline

Method 2: Third-Party Tracking Platforms

Multiple third-party tracking platforms support Tej Courier tracking. These consolidated tracking tools allow you to monitor shipments across different courier providers from a single interface:

Navigate to any reliable courier tracking website
Locate the Tej Courier tracking section
Enter your AWB or tracking number
Click track to view real-time status updates

Method 3: SMS and Email Tracking

Request tracking updates via SMS or email by providing your contact information during booking. Tej Couriers sends automated notifications at key checkpoints throughout the delivery journey.

Method 4: Direct Customer Support

Contact Tej Couriers customer support for manual tracking assistance:

Head Office Contact: (91-231) 2550022 Address: 517, E, Old Pune Bangalore Road, Kolhapur – 416001, Maharashtra, India Email: Available through official website contact form Operating Hours: Monday to Saturday, 10:00 AM to 5:30 PM

Tej Courier Tracking Status

Understanding tracking status codes helps you interpret your shipment’s journey accurately. Here are the detailed status explanations:

Status	Description	Expected Timeline	Action Required
Booked	Shipment registered in system, awaiting pickup	Same day	None – await pickup confirmation
Picked Up	Collected from sender’s location	Day 0	None – shipment in transit
In Transit	Moving between hubs or facilities	1-2 days	None – normal progression
Reached Hub	Arrived at processing/sorting center	Variable	None – being sorted for next leg
Out for Delivery	With delivery agent for final delivery	Same/next day	Ensure recipient availability
Delivered	Successfully handed over to recipient	Complete	Confirm receipt and verify contents
Delivery Attempted	Recipient unavailable during attempt	1 day	Contact courier for re-delivery
On Hold	Temporary pause due to issue	Variable	Contact customer support immediately
Delayed	Behind schedule due to circumstances	Variable	Monitor tracking for updates
Exception	Unusual situation requiring attention	Variable	Contact customer support with tracking number
Returned to Origin	Being sent back to sender	2-3 days	Arrange re-delivery or pickup

Tej Courier Tracking Status Check Process

To check your Tej courier tracking status:

Keep your tracking number readily available
Access the Tej Couriers tracking portal or third-party platform
Enter the complete tracking number without spaces
Review the detailed status information displayed
Check the estimated delivery date and current location
Note any exception messages or special instructions
Save tracking history for future reference

Tej Courier Services Portfolio

Premium Document Services

Tej Couriers offers specialized premium services for time-sensitive deliveries across Maharashtra and Goa:

Tej Elite:

Service Type: High-priority urgent delivery
Target: Extremely important documents and parcels
Delivery Commitment: Before 11:30 AM
Coverage: Maharashtra and Goa
Ideal For: Legal documents, urgent contracts, time-critical correspondence
Same-day delivery option available

Tej Sure:

Service Type: Guaranteed next-day delivery
Delivery Commitment: Before 12:00 PM next day
Coverage: Maharashtra and Goa
Ideal For: Business documents, invoices, important parcels
Reliability-focused service with delivery guarantee

Tej Express:

Service Type: Standard express delivery
Delivery Commitment: Same-day within city limits
Coverage: Major cities in Maharashtra, Karnataka, and Goa
Ideal For: Local urgent requirements

Tej Passport:

Service Type: Secure document delivery
Target: Security-sensitive documents
Features: Enhanced handling and tracking
Ideal For: Passports, certificates, confidential papers

Tej Secure:

Service Type: High-value item delivery
Target: Electronics and valuable goods
Coverage: Mobiles, iPads, laptops, tablets
Features: Extra security measures and insurance options

Tej Remote:

Service Type: Outstation delivery area (ODA) coverage
Target: Extreme remote locations
Features: SMS updates and specialized handling
Delivery Timeline: Additional 2-5 days beyond standard timeline
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Non-Document Services

Parcel Delivery: Standard parcel services for packages up to certain weight and size limits across the three-state network.

Bulk Document Service: Specialized service for organizations like banks, insurance companies, and mobile operators to send cheques, cards, policy documents, and other bulk materials.

International Documents and Parcels: International shipping services through partnerships with established courier companies for destinations outside India.

Pharmaceutical and Healthcare Logistics

Tej Couriers has carved a specialized niche in the pharmaceutical industry:

Vaccine Transportation: Temperature-controlled handling and delivery of vaccines with cold chain maintenance.

Blood Sample Courier: Unique service for transporting blood samples and medical specimens with appropriate care and speed.

Cold Chain Products: Refrigerated transportation for pharmaceuticals requiring temperature control throughout transit.

Medical Supplies: Delivery of medical equipment, supplies, and healthcare products to hospitals, clinics, and diagnostic centers.

Relicords Transportation: Specialized handling of stem cell preservation materials and related medical products.

This pharmaceutical expertise makes Tej Couriers a preferred partner for hospitals, pharmaceutical companies, diagnostic laboratories, and healthcare providers across the coverage area.

Understanding Tej Courier Tracking Numbers

Tej courier tracking numbers are unique alphanumeric identifiers assigned to each shipment at booking. These numbers typically contain 10-15 characters and may include both numbers and letters.

Where to Find Your Tracking Number:

Booking receipt given at the time of shipment
Email confirmation sent after booking
SMS notification to registered mobile number
Docket or consignment note provided by booking office
Invoice or booking form

Tracking Number Format: While the exact format may vary, Tej courier tracking numbers are designed to be unique identifiers. Always enter the complete number exactly as provided, without adding spaces or special characters.

Tracking Number Validity: Tracking numbers remain active in the system during transit and for a period after delivery, allowing you to retrieve delivery proof and transit history even after completion.

Tej Courier Coverage Areas

Maharashtra Coverage

Tej Couriers maintains extensive coverage across Maharashtra with deep penetration in rural areas:

Major Cities: Mumbai, Pune, Nagpur, Nashik, Aurangabad, Kolhapur, Sangli, Solapur, Satara, Ahmednagar, Thane, Akola, Amravati, Jalgaon, Dhule, Latur, Nanded, Parbhani, Ratnagiri, Sindhudurg, Wardha, Chandrapur, Gondia, Bhandara, Yeotmal, Washim, Hingoli, Osmanabad, Beed, Jalna, Nandurbar, Raigad, Gadchiroli

Specialized Coverage: Pandharpur, Baramati, Karad, Warnanawar, Vadgaon, Ichalkaranji

Karnataka Coverage

Comprehensive network across Karnataka’s major cities and districts with established booking and delivery offices.

Goa Coverage

Complete coverage across North and South Goa districts with multiple service points for convenient access.

Outstation Delivery (ODA)

Through reliable associate partners, Tej Couriers facilitates deliveries to locations outside the primary three-state coverage area, enabling national reach for customers.

Tej Courier Pricing and Service Charges

While specific pricing varies based on multiple factors, Tej Couriers is positioned as a cost-effective courier solution for regional deliveries.

Pricing Factors

Factor	Impact on Price
Distance	Longer distances incur higher charges
Weight	Heavier parcels cost more to transport
Service Type	Premium services (Elite, Sure) priced higher
Delivery Speed	Faster delivery options cost more
Remote Areas	ODA locations may have surcharges
Insurance	Optional coverage for valuable items
Dimensions	Oversized packages may incur extra fees
Value	High-value items may require additional handling charges

Service Comparison Table

Service	Delivery Time	Best For	Priority Level	Coverage
Tej Elite	Before 11:30 AM	Ultra-urgent documents	Highest	Maharashtra & Goa
Tej Sure	Next day by 12 PM	Guaranteed delivery	High	Maharashtra & Goa
Tej Express	Same day (city)	Local urgent needs	High	Major cities
Tej Passport	1-2 days	Security documents	Medium-High	3 states
Tej Secure	1-2 days	Valuable electronics	High	3 states
Tej Remote	3-7 days	Remote locations	Standard	Extended network
Standard	2-3 days	Regular parcels	Standard	3 states

Getting Accurate Quotes

For current pricing information:

Visit the nearest Tej Couriers booking office
Contact the head office at (91-231) 2550022
Provide exact weight, dimensions, and destination
Specify the service type required
Inquire about bulk booking discounts for businesses
Ask about insurance options for valuable shipments

Common Tej Courier Tracking Issues and Solutions

Tracking Number Not Recognized

Possible Causes:

Very recent booking (system update pending)
Incorrect number entry with typos or extra spaces
Wrong tracking platform used
Tracking number from different courier service

Solutions:

Wait 2-4 hours after booking for system activation
Verify tracking number carefully from booking receipt
Remove any spaces or special characters
Confirm you’re using correct courier company tracking
Contact booking office with booking receipt details
Try alternative tracking platforms

Status Not Updating for Extended Period

Possible Causes:

Weekend or holiday delays
Long-distance transit between scanning points
Technical issues with tracking system updates
Package in remote area with limited scanning infrastructure
Holiday rush causing processing delays

Solutions:

Allow 24-48 hours between status updates for long-distance shipments
Consider weekends and public holidays in timeline expectations
Contact customer support if no update after 48-72 hours
Verify with sender that shipment was actually dispatched
Check for any SMS or email notifications sent separately

Delivery Delayed Beyond Expected Date

Possible Causes:

Incorrect or incomplete recipient address
Recipient unavailable during delivery attempts
Weather conditions affecting transportation
Vehicle breakdown or route disruptions
High volume during peak seasons
Remote location requiring additional transit time
Customs or regulatory clearances (for certain items)

Solutions:

Verify complete and accurate recipient address with pin code
Ensure recipient’s contact number is active and reachable
Provide alternate contact person if primary recipient unavailable
Check for weather alerts or route disruptions
Contact customer support for specific delay reason
Request re-delivery for convenient date and time
Consider pickup from nearest Tej Couriers office

Package Showing “On Hold” or “Exception”

Possible Causes:

Incomplete address requiring clarification
Package damaged requiring inspection
Contents requiring additional verification
Payment issues or COD concerns
Documentation requirements for certain items
Restricted item concerns
Recipient relocation or address change

Solutions:

Contact Tej Couriers customer support immediately
Provide any missing address details or clarifications
Verify package contents if questioned
Arrange payment for COD shipments promptly
Update changed address information quickly
Provide additional documentation if requested
Visit nearest office if direct inspection needed

Multiple Failed Delivery Attempts

Possible Causes:

Recipient consistently unavailable at address
Incorrect contact number preventing coordination
Security restrictions at delivery location
Recipient expecting delivery at different address
Office/residential premises closed during delivery times

Solutions:

Ensure contact number is correct and phone is reachable
Provide alternate delivery time preferences
Authorize alternate person to receive delivery
Arrange self-pickup from nearest Tej Couriers office
Update delivery address if needed
Coordinate specific delivery timing with local agent
Provide gate pass or security clearance details if required

Tips for Effective Tej Courier Tracking

Before Booking

Provide Accurate Information:

Complete recipient address with landmark and pin code
Active mobile number for delivery coordination
Alternate contact number if primary may be unavailable
Clear delivery instructions for difficult-to-locate addresses

Choose Appropriate Service:

Select Tej Elite for ultra-urgent requirements before 11:30 AM
Use Tej Sure for guaranteed next-day delivery by noon
Choose standard service for cost-effective regular deliveries
Consider Tej Remote for outstation or difficult-to-access locations

Package Properly:

Use sturdy packaging materials appropriate to contents
Seal packages securely with proper tape
Label packages clearly with sender and recipient details
Include “Fragile” or “Handle with Care” labels if needed
Avoid overpacking to reduce unnecessary weight charges

During Transit

Monitor Regularly:

Check tracking status at least once daily for important shipments
Enable SMS/email notifications if available
Note any unusual status changes or delays
Keep track of estimated delivery date

Maintain Communication:

Keep your phone accessible for delivery agent calls
Respond promptly to any queries from courier company
Inform recipient to expect delivery on scheduled date
Update address changes immediately if recipient relocates

Document Everything:

Save booking receipt and tracking number
Screenshot tracking history periodically
Keep email confirmations and SMS notifications
Note customer support interaction details

Upon Delivery

Verify Before Accepting:

Inspect package for external damage before signing
Check package weight and dimensions match booking
Note any visible damage on delivery receipt
Refuse delivery if package appears tampered or severely damaged

Check Contents Immediately:

Open package as soon as possible after delivery
Verify contents match what was sent
Check for any damage to contents
Report discrepancies within 24 hours for best resolution

Retain Proof:

Keep delivery receipt or POD (Proof of Delivery)
Save tracking printout showing delivery confirmation
Photograph package condition if any concerns
Maintain all documentation for claims if needed

Tej Courier for Business Customers

Corporate Solutions

Tej Couriers offers specialized services for business customers requiring regular courier support:

Bulk Document Service: Tailored for banks, insurance companies, mobile operators, and other organizations that send high volumes of documents, cheques, cards, and statements.

Account Management: Dedicated support for corporate accounts with regular shipping requirements.

Billing and Invoicing: Consolidated billing options for businesses managing multiple shipments monthly.

Credit Facilities: Payment terms available for established business customers with regular shipping patterns.

Volume Discounts: Preferential pricing for high-volume shippers based on monthly shipment counts.

Franchisee Network

Tej Couriers operates through a franchise model:

Franchise Options:

Commission-based arrangement
Consignment-based arrangement

Franchisee Support:

Franchisee ERP system for efficient operations
Close monitoring to maintain service standards
In-house training cell for continuous skill development
Performance reviews and adjustments as needed
Recognition and rewards for outstanding performance

Technology Integration:

Software provided for booking and tracking
Real-time system updates
Digital documentation capabilities
Online confirmation systems
Scanned POD copy generation

Pharmaceutical Industry Specialization

Tej Couriers’ pharmaceutical logistics expertise sets it apart in the regional courier market:

Cold Chain Management

Temperature Control: Specialized equipment and protocols maintain required temperatures throughout transit for vaccines and temperature-sensitive medicines.

Monitoring: Regular temperature checks and documentation ensure product integrity from pickup to delivery.

Packaging: Appropriate insulated containers and coolant packs preserve cold chain during transportation.

Healthcare Logistics

Blood Sample Transportation: One-of-a-kind service for diagnostic laboratories and hospitals requiring urgent blood sample delivery.

Medical Specimen Handling: Proper protocols for various medical specimens requiring careful handling and rapid delivery.

Vaccine Distribution: Quick and reliable delivery network for vaccine distribution to healthcare facilities across coverage areas.

Relicords Service: Specialized transportation for stem cell preservation materials and related medical products.

Pharmaceutical Clients

Tej Couriers serves a large client base in the pharmaceutical industry including:

Pharmaceutical manufacturing companies
Hospital networks and individual hospitals
Diagnostic laboratories and pathology centers
Healthcare providers and clinics
Medical equipment suppliers
Research institutions

This healthcare specialization demonstrates Tej Couriers’ capability to handle sensitive, time-critical, and regulated shipments with the necessary care and compliance.

Prohibited and Restricted Items

Tej Couriers does not accept certain items for transportation:

Strictly Prohibited Items

Currency notes, coins, and cash
Precious metals (gold, silver, platinum)
Ornaments and jewelry
Combustible materials and flammables
Explosives and fireworks
Narcotics and illegal drugs
Weapons and ammunition
Hazardous chemicals
Radioactive materials
Live animals
Perishable food items (without proper packaging)
Pornographic material
Counterfeit goods

Documentation Requirements

For acceptable items, ensure proper documentation:

Contents declaration on booking form
Value declaration for insurance purposes
Any government-required permits or licenses
Proper identification of sender and recipient
Special permits for pharmaceutical products (when applicable)

Important Notes

Tej Couriers reserves the right to inspect packages if reasonable doubts exist about contents
Items found to violate terms will result in shipping refusal
False declaration may lead to legal consequences and service denial
Always declare accurate contents and values during booking

Liability and Insurance Coverage

Standard Liability

According to Tej Couriers’ terms and conditions:

Maximum Liability: Limited to ₹100 per consignment Important Note: There is no correlation between actual loss and the company’s liability, which is strictly capped at ₹100 regardless of declared value or actual damage.

Insurance Recommendation

Given the limited standard liability:

Purchase Insurance for:

High-value items exceeding ₹1,000
Electronics and gadgets
Important documents that cannot be replaced
Business-critical shipments
Any item where loss would cause significant impact

Insurance Process:

Declare accurate value during booking
Request insurance coverage
Pay applicable insurance premium
Maintain proper documentation
Keep insurance receipt with booking receipt

Exclusions from Liability

Tej Couriers is not liable for:

Losses due to improper packaging by consignor
Delays caused by circumstances beyond control (breakdowns, natural calamities, heavy rain, accidents)
Detention or seizure by government authorities
Loss when party hasn’t approached for delivery within reasonable time
Penalties imposed by government authorities during transit
Losses due to incorrect or incomplete documentation
Damage from consignor’s incorrect declaration

Making Claims

If you need to file a claim:

Report damage or loss immediately upon discovery
Do not discard damaged packaging
Provide original booking receipt
Submit claim within specified timeframe
Provide supporting documentation (photos, value proof)
Cooperate with investigation if required

Comparison with Other Maharashtra Couriers

Feature	Tej Couriers	DTDC	Professional Couriers	First Flight
Regional Focus	Maharashtra/Karnataka/Goa	Pan-India	Pan-India	Pan-India
Rural Penetration	Strong in rural Maharashtra	Moderate	Moderate	Moderate
Pharmaceutical Specialty	Yes (vaccines, blood samples)	Limited	No	No
Same-Day Options	Tej Elite (by 11:30 AM)	City services	City services	City services
Network Offices	100+ in 3 states	Nationwide	Nationwide	Nationwide
Cold Chain Services	Yes, specialized	Limited	Limited	No
Local Expertise	Deep regional knowledge	National focus	National focus	National focus
Price Positioning	Competitive regional rates	Variable	Moderate	Moderate
Customer Support	Regional focus	Multi-channel	Multi-channel	Multi-channel

Technology and Digital Integration

Current Technology Features

Web Tracker: Online tracking portal for checking shipment status via website interface.

Email Tracker: Email-based tracking updates sent to registered email addresses.

SMS Tracker: Text message notifications for key status changes and delivery updates.

Franchisee ERP: Specialized software system for franchise partners to manage bookings, tracking, and operations efficiently.

Scanned POD: Digital proof of delivery with scanned signature copies available through system.

Future Technology Vision

Tej Couriers aims to continually update software and technology systems to provide better customer experience and operational efficiency.

Customer Service and Support

Contact Information

Head Office: Tej Couriers (A division of Ghatge Patil Consultancy Services Pvt Ltd) 517, E, Old Pune Bangalore Road Kolhapur – 416001, Maharashtra, India Phone: (91-231) 2550022

When Contacting Support:

Have tracking number ready
Provide sender and recipient names
Mention destination pin code
Describe specific issue or query
Note any error messages received
Keep booking receipt accessible

Support Response Times

Phone support: Immediate during business hours
Email queries: 24-48 hour response
Office visits: Immediate assistance available
Complex issues: May require escalation and additional time

Complaint Resolution Process

Contact customer support with tracking number and details
Explain issue clearly with relevant documentation
Receive complaint reference number
Follow up if not resolved within committed timeframe
Request escalation to senior management if needed
Maintain written record of all communications
Visit office in person for critical unresolved matters

Leadership and Company Vision

Founder and Leadership

Mrs. Sadhana Ghatge founded Tej Couriers and continues to lead the company’s strategic direction. As a qualified professional with extensive service industry experience, she has guided the company’s growth from a small transport business extension to a recognized courier service provider.

Board of Directors: The company operates under a dynamic Board of Directors including Mrs. Nandini Mohan Ghatge and Mr. Gaurav Ghatge, who contribute to strategic planning and operational excellence.

Company Vision

“To be the most dependable courier service in our operating regions, known for reliability, safety, and customer satisfaction.”

Mission Statement

Extend reach nationally and globally through partnerships
Service extreme endpoint locations and remote areas (ODA sectors)
Continually update technology and software for customer benefit
Maintain highest standards of service quality
Build lasting relationships with customers and franchisees

Core Values

Complete honesty and transparency
One-family culture encompassing employees and franchisees
Mutual interest protection
Timely billing and payments
Job security and employee satisfaction
Customer-first approach in all operations

Conclusion

Tej courier tracking provides customers across Maharashtra, Karnataka, and Goa with reliable visibility into their shipments from booking to delivery. With over 30 years of operational experience since 1992, Tej Couriers has established itself as a dependable regional courier partner, particularly excelling in pharmaceutical logistics and rural area coverage.

The tracking system allows customers to monitor parcels at every stage, reducing uncertainty and enabling better delivery planning. Whether using the official website tracker, third-party platforms, or SMS/email updates, customers have multiple options to stay informed about shipment status.

For time-critical deliveries, Tej Elite and Tej Sure services provide guaranteed delivery timelines with tracking support. Standard services offer cost-effective solutions for regular parcels, while specialized services like Tej Remote extend reach to difficult-to-access locations. The company’s pharmaceutical expertise makes it uniquely positioned to handle sensitive medical shipments requiring cold chain maintenance.

Understanding Tej courier tracking status codes, common issues, and resolution processes helps customers manage their shipments more effectively. By providing accurate information during booking, monitoring tracking regularly, and maintaining communication with customer support when needed, customers can ensure smooth delivery experiences.

For business customers, Tej Couriers offers bulk document services, corporate solutions, and dedicated support tailored to organizational requirements. The franchisee network ensures consistent service quality across the coverage area while the leadership team continues to invest in technology and operational improvements.

While standard liability is limited to ₹100 per shipment, customers shipping valuable items should consider purchasing insurance coverage for adequate protection. Always declare accurate contents and values, package items properly, and retain all documentation for potential claims.

As Tej Couriers continues to expand its reach and enhance its technology capabilities, the tracking system remains a core component of customer service, providing transparency and accountability throughout the delivery journey.

Frequently Asked Questions (FAQs)

1. How can I track my Tej Courier shipment online?

Visit tejcouriers.com/shipment-tracking.php and enter your tracking number or docket number in the tracking field. Click track to view real-time status including current location and estimated delivery date. Alternatively, use third-party tracking platforms that support Tej Courier tracking by entering your AWB number. You can also contact customer support at (91-231) 2550022 with your tracking number for manual status updates.

2. What is the difference between Tej Elite and Tej Sure services?

Tej Elite is a premium service for high-priority documents and extremely important parcels that must be delivered before 11:30 AM, suitable for ultra-urgent requirements. Tej Sure provides guaranteed next-day delivery before 12:00 PM noon with reliability focus, ideal for time-sensitive but slightly less urgent shipments. Both services cover Maharashtra and Goa, but Tej Elite commands higher priority and earlier delivery commitment with premium pricing.

3. How long does Tej Courier take to deliver within Maharashtra?

Standard deliveries within Maharashtra typically take 1-2 days for major cities and 2-3 days for rural areas. Tej Elite service delivers by 11:30 AM the same day or next day depending on booking time. Tej Sure guarantees next-day delivery by 12 PM. Tej Express provides same-day delivery within city limits for local urgent requirements. Remote ODA locations may require additional 2-5 days beyond standard timelines depending on accessibility and distance from main hubs.

4. Does Tej Courier deliver to locations outside Maharashtra, Karnataka, and Goa?

Yes, Tej Couriers facilitates deliveries to locations outside its primary three-state coverage area through reliable associate courier partners under the Tej Remote (ODA) service. While the company maintains direct operations with 100+ offices in Maharashtra, Karnataka, and Goa, national and international shipments are handled through partnerships with established courier companies. Delivery timelines for outstation areas vary based on destination accessibility and partner network capabilities.

5. What should I do if my Tej Courier tracking status hasn’t updated in 48 hours?

First, consider if the shipment is in long-distance transit between major hubs where scanning points may be spaced far apart. Check if the delay falls over a weekend or public holiday. If 48-72 hours pass without updates, contact Tej Couriers customer support at (91-231) 2550022 with your tracking number, sender name, recipient name, and destination pin code. Request specific information about current location and estimated delivery date. For persistent issues, visit the nearest Tej Couriers office with your booking receipt for direct assistance.